CBSE Class 12th Business Studies Syllabus 2023-24: Download PDF

• Understand the concept of management.
• Explain the meaning of ‘Effectiveness and Efficiency.
• Discuss the objectives of management.
• Describe the importance of management.

• Examine the nature of management as a science, art, and profession.

• Understand the role of top, middle, and lower levels of management

• Explain the functions of management

• Discuss the concepts and characteristics of coordination.
• Explain the importance of coordination.

• Understand the concept of principles of management.
• Explain the significance of management principles.

• Discuss the principles of management developed by Fayol.

• Explain the principles and techniques of scientific management.
• Compare the contributions of Fayol and Taylor.

• Understand the concept of ‘Business Environment’.
• Describe the importance of the business environment

• Describe the various dimensions of ‘Business Environment’.
• Understanding the concept of demonetization

• Understand the concept of planning.
• Describe the importance of planning.
• Understand the limitations of planning.

• Describe the steps in the process of planning.

• Develop an understanding of single use and standing plans
• Describe objectives, policies, strategy, procedure, method, rule, budget and programme as types of plans.

Concept and importance

• Understand the concept of organising as a structure and as a process.
• Explain the importance of organising.

Organising Process

• Describe the steps in the process of organising

Structure of organisation - functional and divisional concept. Formal and informal organisation- concept

• Describe the functional and divisional structures of an organisation.
• Explain the advantages, disadvantages, and suitability of functional and divisional structure.
• Understand the concept of formal and informal organisation.
• Discuss the advantages, disadvantages of formal and informal organisation.

Delegation: concept, elements and importance

• Understand the concept of delegation.
• Describe the elements of delegation.
• Appreciate the importance of Delegation.

Decentralization: concept and importance

• Understand the concept of decentralisation.
• Explain the importance of decentralisation.
• Differentiate between delegation and decentralisation.

Concept and importance of staffing

• Understand the concept of staffing.
• Explain the importance of staffing

Staffing as part of the Human Resource Management concept

• Understand the specialised duties and activities performed by Human Resource Management

Staffing process

• Describe the steps in the process of staffing

Recruitment process

• Understand the meaning of recruitment.
• Discuss the sources of recruitment.
• Explain the merits and demerits of internal and external sources of recruitment.

Selection – process

• Understand the meaning of selection.
• Describe the steps involved in the process of selection.

Training and Development - Concept and importance, Methods of training - on the job and off the job - vestibule training, apprenticeship training and internship training

• Understand the concept of training and development.
• Appreciate the importance of training the organisation and to the employees.
• Discuss the meaning of induction training, vestibule training, apprenticeship training and internship training.
• Differentiate between training and development.
• Discuss on the job and off the job methods of training.

Concept and importance

• Describe the concept of directing.
• Discuss the importance of directing

Elements of Directing

• Describe the various elements of directing

Motivation - concept, Maslow’s hierarchy of needs, financial and non-financial incentives

• Understand the concept of motivation.
• Develop an understanding of Maslow’s Hierarchy of needs.
• Discuss the various financial and non-financial incentives.

Leadership - concepts, styles - authoritative, democratic and laissez faire

• Understand the concept of leadership.
• Understand the various styles of leadership.

Communication - concept, formal and informal communication; barriers to effective communication, how to overcome the barriers

• Understand the concept of communication.
• Understand the elements of the communication process.
• Discuss the concept of formal and informal communication.
• Discuss the various barriers to effective communication.
• Suggest measures to overcome barriers to communication.

Controlling - Concept and importance

• Understand the concept of controlling.
• Explain the importance of controlling.

Relationship between planning and controlling

• Describe the relationship between planning and controlling

Steps in process of control

• Discuss the steps in the process of controlling.

Concept, role and objectives of Financial Management

• Understand the concept of financial management.
• Explain the role of financial management in an organisation.
• Discuss the objectives of financial management

Financial decisions: investment, financing

and dividend- Meaning and factors affecting

• Discuss the three financial decisions and the factors affecting them.

Financial Planning - concept and importance

• Describe the concept of financial planning and its objectives.
• Explain the importance of financial planning.

Capital Structure – concept and factors affecting capital structure

• Understand the concept of capital structure.
• Describe the factors determining the choice of an appropriate capital structure of a company.

Fixed and Working Capital - Concept and factors affecting their requirements

• Understand the concept of fixed and working capital.
• Describe the factors determining the requirements of fixed and working capital.

Financial Markets: Concept

• Understand the concept of financial markets.

Money Market: Concept

• Understand the concept of the money market.

Capital market and its types (primary and secondary)

• Discuss the concept of capital markets.
• Explain primary and secondary markets as types of capital markets.
• Differentiate between capital market and money market.
• Distinguish between primary and secondary markets.

Stock Exchange - Functions and trading procedure

• Give the meaning of a stock exchange.
• Explain the functions of a stock exchange.
• Discuss the trading procedure in a stock exchange.
• Give the meaning of depository services and demat account as used in the trading procedure of securities.

Securities and Exchange Board of India (SEBI) - objectives and functions

• State the objectives of SEBI.
• Explain the functions of SEBI.

Marketing – Concept, functions and philosophies

• Understand the concept of marketing.
• Explain the features of marketing.
• Discuss the functions of marketing.
• Explain the marketing philosophies.

Marketing Mix – Concept and elements

• Understand the concept of marketing mix.
• Describe the elements of the marketing mix.

Product - branding, labelling and packaging – Concept

• Understand the concept of the product as an element of the marketing mix.
• Understand the concept of branding, labelling and packaging.

Price - Concept, Factors determining price

• Understand the concept of price as an element of marketing mix.
• Describe the factors determining the price of a product.

Physical Distribution – concept, components and channels of distribution

• Understand the concept of physical distribution.
• Explain the components of physical distribution.
• Describe the various channels of distribution.

Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations

• Understand the concept of promotion as an element of marketing mix.
• Describe the elements of promotion mix.
• Understand the concept of advertising.
• Understand the concept of sales promotion.
• Discuss the concept of public relations.

Concept and importance of consumer protection

• Understand the concept of consumer protection.
• Describe the importance of consumer protection.
• Discuss the scope of Consumer Protection Act, 2019

The Consumer Protection Act, 2019:

Meaning of consumer

Rights and responsibilities of consumers Who can file a complaint?

Redressal machinery remedies available

• Understand the concept of a consumer according to the Consumer Protection Act, 2019.
• Explain consumer rights
• Understand the responsibilities of consumers
• Understand who can file a complaint and against whom
• Discuss legal redressal machinery under the Consumer Protection Act, 2019.
• Examine the remedies available to the consumer under Consumer Protection Act, 2019.

Consumer awareness - Role of consumer organisations and Non-Governmental Organisations (NGOs)

• Describe the role of consumer organisations and NGOs in protecting consumers’ interests.