TERMS AND CONDITIONS AND USER GUIDELINES

GetMyUni Platform
Operated by Girnarsoft Education Services Private Limited
Last Updated: [February 2026]

1. PREAMBLE, OBJECT AND CONTRACTUAL INTENT

These Terms and Conditions (“Terms”) govern access to and use of the website www.getmyuni.com, mobile applications, and related digital platforms operated under the brand name GetMy Uni by Girnarsoft Education Services Private Limited.

These Master Terms and Conditions and User Guidelines (“Terms”) are intended to operate as a comprehensive, legally binding, and enforceable contract governing every aspect of access to, interaction with, and use of the GetMy Uni platform. These Terms apply irrespective of whether such access is intentional or incidental, registered or unregistered, paid or unpaid, direct or indirect, active or passive.

These Terms are entered into between Girnarsoft Education Services Private Limited, a company incorporated under the Companies Act, 2013, having its office at [6th and 7th Floor, Capital The Cityscape, Badshahpur, Sector 66, Gurugram, Haryana 122101], operating under the brand name GetMy Uni (“Company”, “GetMy Uni”, “we”, “us”, “our”), and any individual or entity accessing or using the Platform (“User”, “you”, “your”).

By accessing or using the Platform, the user (“User”, “you”, “your”) agrees to be bound by these Terms, the Privacy Policy, and any other policies or guidelines published on the Platform, which together constitute a legally binding agreement.

The User expressly acknowledges that the Platform is not a public utility or essential service, but a privately owned, commercially operated, rule-based digital ecosystem. Access to and use of the Platform is a conditional privilege and not a matter of right, and such privilege is subject to continuous compliance with these Terms. Any deviation, breach, or misuse may result in restriction, suspension, or termination without the accrual of any vested rights in favour of the User.

If you do not agree with these Terms, you must not use the Platform.

2. COMPREHENSIVE DEFINITION AND SCOPE OF THE PLATFORM

For the purposes of these Terms, the term “Platform” shall be interpreted expansively and without limitation. It shall include the GetMy Uni website, all subdomains, mobile applications, dashboards, microsites, landing pages, campaign pages, and any present or future digital or non-digital interface through which the Company offers, facilitates, or supports Services.

The Platform further includes call-based counselling systems, IVR systems, recorded voice interactions, chat interfaces, messaging tools, emails, WhatsApp communications, automated bots, artificial intelligence tools, CRM infrastructure, backend databases, analytics engines, recommendation systems, algorithms, scoring logic, rankings, institutional dashboards, communication logs, recordings, reports, and documentation generated or maintained in connection with User interactions.

Any upgrade, modification, technological evolution, or additional interface introduced by the Company shall automatically form part of the Platform and be governed by these Terms.

3. LEGAL ACCEPTANCE, ELECTRONIC CONSENT AND CONTINUING ASSENT

The User agrees and acknowledges that access to or use of the Platform constitutes valid and enforceable acceptance of these Terms through electronic means in accordance with the Indian Contract Act, 1872, the Information Technology Act, 2000, and other applicable laws. Such acceptance is deemed to occur immediately upon the User’s first access to the Platform and continues for the entire duration of the User’s interaction with the Platform.

The User further acknowledges that continued access or use of the Platform after any modification, update, or replacement of these Terms constitutes renewed and continuing assent to the revised Terms, irrespective of whether the User has reviewed such changes. The obligation to periodically review the Terms rests solely with the User.

GetMy Uni may, either directly or through its Group Companies, facilitate access to educational information, counselling services, skill-based learning programs, test preparation content, and admission-related assistance. The involvement of any Group Company shall be limited to backend support or specialized service facilitation, as applicable.

4. ELIGIBILITY, LEGAL CAPACITY AND USE BY MINORS

The User represents and warrants that they possess the legal capacity to enter into a binding contract under Indian law. Where the User is below eighteen (18) years of age, access to the Platform is strictly conditional upon the knowledge, supervision, and verifiable consent of a parent or lawful guardian.

The Company reserves the right to seek documentary proof, conduct verification calls, or deploy digital consent mechanisms to establish such parental or guardian consent. Any use of the Platform by a minor without valid and verifiable consent shall be deemed non-compliant, and the Company may restrict, suspend, or terminate access until such consent is obtained.

5. NATURE OF SERVICES AND ABSENCE OF GUARANTEES

The User expressly understands and agrees that GetMy Uni operates solely as a technology-enabled information and facilitation platform. The Company does not itself conduct admissions, allocate seats, determine eligibility, award degrees, conduct examinations, accredit institutions, or guarantee academic, professional, or career outcomes.

All information relating to institutions, courses, fees, rankings, placements, eligibility criteria, deadlines, scholarships, or outcomes is indicative in nature, dynamic, and subject to change by third parties. The Company does not warrant the accuracy, completeness, or continued validity of such information. Any reliance placed by the User on such information is entirely at the User’s own discretion and risk.

6. COUNSELLING SERVICES – LIMITATION, CONTEXT AND NON-RELIANCE

Counselling services offered through the Platform are advisory and informational in nature only. Such counselling is based on a combination of User-provided inputs, historical trends, publicly available information, and institutional disclosures, and does not constitute professional, legal, financial, psychological, or academic advice.

The User acknowledges that counselling interactions do not create any fiduciary duty, assurance, promise, or guarantee on the part of the Company. All final decisions regarding admissions, enrollment, payments, career paths, or academic choices are taken independently by the User, and the Company shall not be liable for any consequences arising from such decisions. Where counselling services are availed by or on behalf of a minor, such counselling is provided for guidance purposes only & shall not substitute independent evaluation by the parent or lawful guardian.”

7. REGISTRATION, ACCOUNT SECURITY AND USER OBLIGATIONS

Where registration or submission of information is required, the User undertakes to provide information that is true, accurate, current, complete, and lawful. The User agrees to promptly update such information to maintain its accuracy.

The User is solely responsible for maintaining the confidentiality of login credentials and for all activities carried out through their account, whether authorised or unauthorised. The Company shall not be liable for losses arising from credential sharing, negligence, or unauthorised access not attributable to any failure on the Company’s part.

8. ACCOUNT CREATION, AGE ELIGIBILITY AND USE OF THE PLATFORM BY CHILDREN

Access to certain features and services on the Platform requires the creation of a user account. By initiating account registration, submitting registration details, or using any part of the Platform, the User represents, warrants, and confirms that all information provided is true, accurate, current, complete, and lawfully provided, and that the User satisfies the age and legal capacity requirements prescribed under applicable laws and under these Terms. The creation and continued use of an account is strictly conditional upon compliance with these requirements, and the Company reserves the right to verify, suspend, or terminate accounts where such compliance is absent or doubtful. It is acknowledged that a significant portion of Users may be students pursuing or having completed Class 10, Class 11, or Class 12, and accordingly, parental or lawful guardian involvement forms an integral part of Platform access & counselling workflows.

8.1 Users Who Are Eighteen (18) Years of Age or Above

Only individuals who are eighteen (18) years of age or above, or such other age of majority as may be prescribed under applicable law, are permitted to independently create an account on the Platform and access the Services in their own name and capacity. Such Users expressly confirm that they possess full legal capacity to enter into binding contracts, to consent to the processing of their personal data, and to assume responsibility for all activities conducted through their account. Any access or use of the Platform by a person claiming to be above the age of eighteen shall be deemed to be a representation of legal competence, and the Company shall be entitled to rely on such representation without further inquiry.

8.2 Use of the Platform by Minors

Where a User is below eighteen (18) years of age, access to and use of the Platform is permitted strictly based on the express, informed, and verifiable consent of the User’s parent or lawful guardian. A minor shall not be entitled to independently create an account or use the Services without such parental or guardian consent. The parent or lawful guardian, by providing such consent, represents and warrants that they have the legal authority to do so, that they have reviewed and understood these Terms and the Privacy Policy, and that they consent to the creation, operation, and continued use of the minor’s account, as well as to the collection, use, storage, and processing of the minor’s personal data for the purposes set out therein.

8.3 Verifiable Parental Consent Mechanism

For the purpose of obtaining and verifying parental or guardian consent, the Company may implement one or more reasonable authentication mechanisms, including but not limited to one-time password (OTP) verification sent to the parent’s or guardian’s registered mobile number or email address, call-based verification, digital acknowledgements, or such other lawful technical measures as may be deemed appropriate. The Company shall be entitled to rely on such verification as valid and sufficient consent unless it has actual knowledge to the contrary, and shall not be required to independently verify familial relationships beyond such reasonable and proportionate measures.

8.4 Ongoing Supervision and Responsibility

The parent or lawful guardian acknowledges that consent for a minor’s use of the Platform is not a one-time formality and undertakes to provide continuous supervision, guidance, and oversight over the minor’s activities on the Platform. Any access primarily with the parent or lawful guardian, to the extent permitted under applicable law, to or use of the Platform by a minor, shall be deemed to be under the direct control, supervision, and responsibility of the parent or lawful guardian. To the maximum extent permitted by law, the Company disclaims all liability arising from the acts, omissions, reliance, or decisions of a minor User, and any such liability shall be deemed to vest solely with the parent or lawful guardian.

8.5 Right to Suspend or Terminate

The Company reserves the absolute right, at any time and without prior notice, to suspend, restrict, or terminate any account or access to the Services where the age of the User has been misrepresented, where parental or guardian consent is absent, withdrawn, unverifiable, or found to be invalid, or where continued access may expose the Company to legal, regulatory, or compliance risk. Upon such suspension or termination, access to the Services may be discontinued and personal data may be deleted or retained strictly in accordance with applicable law and the Company’s data retention obligations.

9. APPLICATION FORMS, PAYMENTS AND USER RESPONSIBILITY

The User bears sole responsibility for ensuring the accuracy and completeness of all application details submitted through the Platform, compliance with institutional deadlines, and preservation of application IDs, transaction IDs, and payment receipts.

GetMyUni shall not be responsible or liable for rejection, delay, or invalidation of applications arising from User error, late payments, missed deadlines, or institutional cut-offs. Payments made on the Platform are consideration for access to services and facilitation and not for any guaranteed outcome. Refunds, if any, shall be governed strictly by the Refund & Cancellation Policy and applicable law. Non-usage, dissatisfaction, or change of preference shall not automatically entitle the User to a refund.

9.1 USER GUIDELINES AND ACCEPTABLE USE POLICY

A. User Conduct and Platform Usage

The User agrees to use the Platform in a lawful, responsible, and ethical manner and strictly in accordance with these Terms, applicable laws, and generally accepted standards of online conduct. The User shall not use the Platform for any purpose that is illegal, fraudulent, deceptive, harmful, or inconsistent with the intended educational and facilitative nature of the Platform.
Without limitation, the User shall not:

B. Consequences of Violation

The Company reserves the absolute right to investigate any suspected or actual violation of these User Guidelines. Upon determination of non-compliance, the Company may, without prior notice and without prejudice to other rights:

The User acknowledges that enforcement actions taken under this section are preventive and protective in nature and shall not give rise to any claim for damages or compensation.

C. Reporting and Cooperation

Users agree to cooperate with any investigation or verification process initiated by the Company and to promptly respond to lawful requests for information. The Company may rely on automated tools, internal assessments, or third-party reports in enforcing these User Guidelines.

10. COMMUNICATIONS, RECORDINGS AND CONSENT

The User expressly consents to receiving communications from the Company through telephone calls, SMS, emails, WhatsApp messages, push notifications, or other electronic means. The User further consents to the recording, storage, analysis, and lawful use of calls and communications for purposes including quality assurance, training, compliance, analytics, dispute resolution, and legal defence. In the case of Users who are Children, call recordings & communications may be accessed or reviewed by the parent or lawful guardian upon lawful request & verification.

All communications shall be undertaken in compliance with applicable telecom and data protection laws, including TRAI regulations and consent frameworks.

11. DATA PROTECTION, CONSENT AND REGULATORY COMPLIANCE

The Company processes personal data strictly in accordance with the Digital Personal Data Protection Act, 2023, and the Privacy Policy published on the Platform. Personal data is collected and processed only for lawful, specific, and legitimate purposes connected with service delivery, compliance, and platform improvement.

The Company does not sell personal data. Any sharing of data is limited to service facilitation, legal or regulatory compliance, or business transfers subject to continuation of equivalent data protection obligations. Withdrawal of consent by the User may result in limitation, suspension, or termination of Services where such data is essential for delivery.

12. USER-GENERATED CONTENT AND LICENCE GRANT

Any content submitted by the User, including reviews, messages, or submissions, remains the sole responsibility of the User. By submitting such content, the User grants the Company a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to use, store, analyse, modify, publish, translate, and create derivative works of such content for all lawful Platform-related purposes.

To the extent permitted by law, the User waives all moral rights in respect of such content.

13. MONITORING, INVESTIGATION AND ENFORCEMENT

The Company reserves the right to monitor User activity through manual and automated means, including algorithmic tools, for purposes of security, fraud detection, compliance, and quality control. The Company may investigate suspected violations and take enforcement action, including suspension, termination, content removal, or reporting to authorities, without prior notice or obligation to provide explanations.

14. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the Platform, including content, databases, software, algorithms, trademarks, logos, and designs, vest exclusively with the Company or its licensors. The User is granted a limited, revocable, non-transferable, non-commercial licence to access the Platform. Any unauthorised use may attract civil and criminal liability.

15. THIRD-PARTY INSTITUTIONS AND SERVICES

The Platform may contain references or links to third-party institutions or service providers. The Company does not control, endorse, or assume responsibility for such third parties. All interactions between the User and third parties are at the User’s own risk, and the Company disclaims all liability arising therefrom.

16. TECHNOLOGY, DATA AND ALGORITHMIC LIMITATIONS

The User acknowledges that the Platform relies on complex technology, data feeds, analytics, and algorithms that may contain errors or limitations. Rankings, recommendations, predictions, or insights are indicative only. The Company disclaims liability for technological failures, inaccuracies, outages, data loss, or algorithmic limitations.

17. DISCLAIMER OF WARRANTIES

The Platform and Services are provided on an “as is” and “as available” basis. The Company disclaims all warranties, express or implied, including accuracy, availability, fitness for a particular purpose, and non-infringement, except to the extent prohibited by law.

GetMy Uni shall not be responsible for any independent representations, warranties, or obligations undertaken by its Group Companies unless expressly stated in writing. Users acknowledge that the liability, if any, shall be limited to the entity directly providing the relevant service.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, special, or punitive damages. The aggregate liability of the Company, if any, shall not exceed the amount paid by the User for Services in the twelve (12) months preceding the claim. Nothing herein excludes liability for fraud, wilful misconduct, or statutory non-excludable obligations. Nothing in these Terms shall be construed as excluding or limiting any statutory protections available to Children or their parents or lawful guardians under applicable law.

19. INDEMNITY

The User agrees to indemnify and hold harmless the Company from all claims, losses, liabilities, costs, and expenses arising from breach of these Terms, misuse of the Platform, violation of law, or infringement of third-party rights.

20. ASSIGNMENT AND BUSINESS TRANSFERS

The Company may assign or transfer its rights and obligations as part of mergers, acquisitions, restructuring, or the sale of its business. The User may not assign rights without prior written consent.

21. TERMINATION AND SURVIVAL

The Company may suspend or terminate access to the Platform at its discretion. Clauses relating to intellectual property, data protection, limitation of liability, indemnity, dispute resolution, and governing law shall survive termination.

22. DISPUTE RESOLUTION, GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of India. All disputes shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be New Delhi. Courts at NCT of Delhi shall have exclusive jurisdiction for interim and enforcement matters.

23. ENTIRE AGREEMENT, WAIVER AND SEVERABILITY

These Terms, together with the Privacy Policy, constitute the entire agreement between the User and the Company. Failure to enforce any provision shall not constitute a waiver. Invalid provisions shall not affect the remaining provisions.

24. GRIEVANCE REDRESSAL

Users may raise grievances with the designated Grievance Officer, whose details are provided in the Privacy Policy. The Company shall endeavour to resolve grievances within the timelines prescribed under applicable law.

Write us at: contact@getmyuni.com

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